Privacy Policy
At BURN Pilates ("BURN", "we", "our", or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book classes, purchase memberships, or interact with our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Billing and payment information
Membership and booking details
Information submitted through contact or inquiry forms
Information you provide when subscribing to our mailing list
We may also automatically collect certain technical information, including:
IP address
Browser type and device information
Pages visited on our website
Cookies and website usage data
Analytics information
How We Use Your Information
Your information may be used to:
Process class bookings and memberships
Respond to enquiries and customer support requests
Send booking confirmations and important studio updates
Provide information about memberships, services, promotions, and events (where permitted)
Improve our website and customer experience
Maintain the security and functionality of our services
Comply with legal and regulatory obligations
Marketing Communications
If you subscribe to our mailing list or choose to receive promotional communications, we may send updates regarding:
New classes
Membership offers
Studio announcements
Events and promotions
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist us in operating our business, including:
Online booking platforms
Payment processors
Email marketing providers
Website hosting services
Analytics providers
These providers only receive the information necessary to perform their services and are required to maintain appropriate safeguards for your information.
We may also disclose information where required by law or to protect our legal rights.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience, understand website performance, and enhance our services.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we strive to safeguard your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to third-party websites or integrate third-party booking and payment services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
Your Rights
Depending on applicable privacy laws, you may have the right to:
Access your personal information
Request corrections to inaccurate information
Withdraw consent where applicable
Request deletion of your personal information, subject to legal or contractual obligations
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.
Any updates will be posted on this page along with the revised effective date.